family-friendly gem with breathtaking views and easy transport from the airport

Staying at this hotel was a dream! The spacious room offered a breathtaking view, allowing us to enjoy every sunrise. The staff’s friendliness made us feel truly welcomed. It's also conveniently located near local attractions, perfect for families. Best part? We saved on transport thanks to the bus service right outside, which is such a fantastic bonus!

The views from my Superior Queen with Lake View room were absolutely stunning! The spacious layout made our family feel right at home. However, the breakfast options could definitely improve. 🏞️

Consider exploring nearby restaurants as the hotel's dining options may be limited due to staff shortages during your stay.

great staff but limited dining options

The staff were exceptionally patient during checkout, making the experience smooth despite my family's chaos. I appreciated the lovely waitress who handled our child's mess with grace and no complaint. The view from the Superior 2 Queen room was stunning, allowing us to soak in the beauty of the lake and the surrounding mountains. Additionally, the garden view nearby offered a peaceful spot to relax and unwind.

Dining options within the hotel were somewhat limited.

The kitchen in our split-level apartment was very convenient for family meals, and the free spa access was a lovely bonus after long days of exploring Queenstown.

The stunning lake views from my room were a highlight of my stay, and I appreciated the comfortable beds that made for restful nights. However, the hotel is in need of some serious upgrades. The furniture looks worn, and the lack of air conditioning made the room feel stuffy, especially during hot nights. Housekeeping was consistently late. on one occasion, they didn’t service our room until after 4 pm, which was inconvenient after a long day. The provided amenities felt outdated, lacking basic kitchenware, and I faced issues with a broken lamp. Although the location is great for scenic views, dining options at the hotel were limited and the restaurant was closed during my stay. All these factors made the price feel unjustified. I would not choose to return given the current state of the hotel, despite those lovely views.

staying at copthorne was fantastic. the location is so convenient, just a short walk to town. the stunning views from our room added to the charm. the staff were super friendly and helpful, making our stay even better. we really enjoyed the spa tub and fitness center, a nice bonus after exploring.

i'd suggest improving the cleaning service.

It was just a great fit for a transient visit in Queenstown with excellent value for money. The room service dinner we ordered was surprisingly tasty and generous in portion. If you need a parking spot, make sure to reserve it in advance.

the view from our room was stunning, overlooking magnificent mountains, and the location made it easy to stroll into town. excellent daily cleaning and the staff were incredibly helpful, especially with parking tips.

could improve on laundry coin availability.

We had a wonderful time with our five adult children, enjoying the comfy beds and the convenient walking tracks right on the doorstep. The view from our room was stunning, and we even played some pool in the bar, which was a hit with the family.

My wife says that the restaurant hours were really limiting for families looking to unwind together.

Family with young children, avoid it

The views from the large balcony were breathtaking! ! We spent evenings soaking in the scenery while enjoying snacks we brought from the nearby market.

It wasn’t exactly bargain-basement, but it was still acceptable given the overall experience.

The view from the room was stunning, looking directly across Lake Wakatipu to the mountains beyond. The large terrace was an added bonus, providing a great space to enjoy the scenery. Check-in was efficient, and breakfast offered a satisfying range of options, despite the restaurant being busy. The bed was large and comfortable, contributing to a restful stay during our work trip.

The decor is somewhat dated and may require an upgrade.

The warm, accommodating staff made check-in smooth and the breathtaking mountain views from the balcony added a magical touch to our stay. Daily cleaning was appreciated, and the free parking was a huge plus. However, the breakfast left much to be desired. the toast was disappointing, like cardboard, and finding reception felt a bit tricky. Although the kitchenette in the apartment was a great feature, it could have included more utensils for convenience.